Products

The following are instructions regarding policies for servicing, repairing or calibrating Anaheim Scientific products. Turnaround time is usually less than ten (10) working days unless expedite service is requested and pre-arranged.

1.    Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. requesting an RMA number specifying your request for either service/repair and/or calibration with your product's model number.

2.    Once you receive a reply from This email address is being protected from spambots. You need JavaScript enabled to view it., you will be asked to ship prepaid to the address below. Package the unit carefully using filler or bubble wrap, and if possible, ship in original box. Ship each unit separately. (Anaheim Scientific is not responsible for any shipping damage that may occur.)

Anaheim Scientific
ATTN: SERVICE/REPAIR 
22820 Savi Ranch Parkway 
Yorba Linda CA 92887

3.     Include a packing list with each unit shipped stating what type of service is required and include the return shipping information: name, address and telephone number.

1.     If the unit is in warranty, please provide the following: proof of purchase or copy of the original invoice.

2.     If the unit is out of warranty, prepayment is required by Check, Money Order or Credit Card